SIRSAI Transcription Service is a one-stop solution for all kinds of transcription services - general transcription, medical transcription, business transcription and legal transcription. Our dedicated and experienced team handles your transcription jobs with the utmost professional care. Our primary goal is to provide a professional transcription service to you at affordable rates.

We provide uncompromising quality, rates within your budget, highly accurate transcripts and timely & convenient delivery. All transcripts submitted by our skilled and experienced transcriptions are re-verified, proofread and reviewed to ensure accuracy.

• Accurate transcription service for all transcriptions
• Expert, prompt, courteous and flexible transcription service
• Expeditious and courteous communication regarding your transcription job
• Confidentiality in all our transcriptions services
• Affordable pricing for all types of transcription from general transcription, medical transcription, Spanish transcription, Spanish translation, OCR data conversion to interview meetings, seminar, pod cast transcription too.

Our transcription service is ideal for students, teachers, professors, psychoanalysts, psychiatrists, business consultants, market researchers, attorneys, law offices, writers and ministers.

We provide Comprehensive Transcription Services:

• Business Transcription: Covers all types of transcription services for Meetings, Seminars, Conferences, Lectures and Videos
• Market Research: Covers all types of transcription like Focus Groups, Interviews, Meetings, and Dictation services
• Interview Transcription Services: We offer specialized services for One-on-One and Multi-Speaker (Any Type) transcription
• Academic Transcription: covers Lectures, Seminars, Conferences, Interviews and dictations
• Legal Transcription: covers Depositions, Hearings, Verbatim transcription including dictations. We cover all audio formats
• Pod cast Transcription: SIRSAI Transcription now offers specialized transcription services for pod casts. You can choose from any three types-verbatim, intelligent and edited transcripts
• Video Transcription: Transcribe your video to increase its exposure across the globe.

Here is why SIRSAI Transcription should be your choice for providing transcription services:

• High quality: We employ experienced transcriptionists who consistently deliver high quality work.
• Affordable: You will pay less for your transcription. Our affordable transcription service starts at $1.25 per audio minute.
• Payment by audio length: As you pay by the length in minutes of your audio file, you will know the cost of your transcription project in advance. You need not approximate the cost because we do not charge by the number of lines in the transcribed documents which can only be determined after the project is completed.
• Flexibility: Our turnaround time options help you plan and minimize transcription costs.
• US based: Headquartered in Tustin , CA , we are just a phone call away for addressing any issues that you may have.

Our system is set up for digital transcription. However, we will also transcribe your audio files on other media. A tape-recorded voice file does require an additional handling fee and an additional turnaround time (delete extra space).

MEDICAL TRANSCRIPTION SERVICES
Medical Transcription Services

MEDICAL TRANSCRIPTION SERVICES

SIRSAI offers medical transcription services for Healthcare service providers, from a variety of audio file formats. We have developed a national and global network of transcription resources connected and managed with an advanced internet-enabled workflow monitoring system. This unique approach is optimized for customers with large, high volume transcription needs requiring a capacity-rich partner that can accommodate huge lines of transcription with speed and accuracy.

Ideally suited for multi-facility health systems and large clinics, SIRSAI meets the transcription needs of single departments, multiple departments, or entire Healthcare organizations.

What services do we offer?
The following are the kinds of Reports we handle:

• Operative Note
• Discharge Summary
• Progress Note
• SOAP Note
• Letters
• Initial Evaluation and Management
• Independent Medical Evaluation
• Telephone Consult
• Consultation
• History and Physical Notes

Features

• The systems used by Indian Medical Transcription companies use only secure streaming over the Internet for- Handling of dictations (voice files) and for the delivery of finished documents (transcriptions)
• Security standards meet the guidelines established in the four HIPAA categories specific to Transcription related organizations, including Administrative Procedures, Physical Safeguards, Security Services, and Security Mechanisms.
• We have a national and global network of transcription resources connected and managed with an advanced Internet-enabled workflow monitoring system. This unique approach is optimized for customers with large, high volume transcription needs requiring a capacity-rich partner that can accommodate huge lines of transcription with speed and accuracy.

Why SIRSAI?

• Industry-Leading quality
• Experienced professional staff
• Rapid turnaround time, so that your operations run smoothly
• Compliance with HIPAA
• Complete Data and document security
• Ability to transcribe from multiple audio file formats with accuracy

MEDICAL BILLING AND CODING SERVICES:

MEDICAL BILLING

The Healthcare Services Team at SIRSAI is extremely proficient in using all the latest medical billing software applications.

At SIRSAI, we use the HIPAA Compliant VPN to gain access to your systems. Our Healthcare Team will then carry out your Medical Billing operations.

SIRSAI has immense knowledge and expertise on medical billing practices. Outsource your Medical Billing and Coding Services to SIRSAI for accurate services delivered at a quick turnaround time.

What medical billing services do you offer?

At SIRSAI, we offer a variety of medical billing services like:

Patient Demographics Entry
This would include Patient's Name, Present Address, City, State, Zip Code, Social Security Number, Employer Details, Insurance Details like Primary, Secondary and Tertiary, and guarantor information.

Charge Entry
This would include entering details like Date of Service, Referring Physician, Ordering Physician, Place of Service, Type of Service, CPT Codes, ICD Codes, Modifiers, Authorization or Referral Details and Co-pay Details.

Payment Entry or Charge Posting
The following details from the EOB are keyed in-

Patient Account Number / Patient Control Number, Patient Name, Date of Service, Procedure Code, Billed Amount , Allowed Amount, Adjusted Amount, Paid Amount, Deductibles and Denial Details.

Accounts Receivable and Claims Follow-up
Denials/rejections analysis, re-billing
Systemic A/R projects, re-billing
Insurance Follow Up
Collection Agency Reporting
Payment Posting and Reconciliation

What is the process you follow while working with claims?

Here's what we do:

We access scanned images (Patient Information, Super bills and EOB) from Secure FTP OR log into the client system via VPN

Total transactions are recorded by the FTE on posting the demographics and charges

Files are transferred for Quality Check

What quality standards do you follow at SIRSAI's Medical Billing Process?

We are -

• HIPAA compliant
• Trained in regulations related to Medicare, Medicaid, managed care, third party liability, workers compensation, Preferred Provider organizations, indemnity insurers
• Proficient in CPT, HCPCS, ICD-9 coding Level I, II, III

Our quality process involves auditing all the entries to ensure 100% quality .

• Patient last name, first name
• Patient address, Patient DOB
• Social security number
• Insurance and guarantor details
• Charges entered
• Co-payment

MEDICAL CODING

At SIRSAI, we provide CPT and HCPCS coding and ICD coding services. Our coders are highly proficient and are AAPC.

The SIRSAI Healthcare Team ensures total accuracy and high-quality. Outsource your Medical Billing and Coding Services to SIRSAI and benefit from a better billing process, increased reimbursement and high productivity.

SIRSAI is one of the world's leading providers of medical billing and medical coding services. If you are looking for accurate medical coding online services at a cost-effective price, then you have come to the right place. Our level of accuracy and fast turnaround time has set us apart from other medical billing coding outsourcing providers. Choose us as your medical coding partner today and we can assure you that you will not regret your decision.

SIRSAI's Coding Services

• CPT and HCPCS (Level I and II) Coding
• ICD-9-CM Coding

Medical Coding Process at SIRSAI

Let us walk you through our medical coding process:

1. Accessing files

You send us scanned clinical information or patient charts by uploading them to a secure FTP location or by giving us access to your practice management software (PMS) through a secure VPN connection.

2. Pre-coding

Pre-coding involves entering the key-in codes for referring doctors, insurance companies and modifiers. Our pre-coders also add diagnostic and procedural codes that do not exist in the system already.

3. Coding

We acknowledge the significance of accuracy in coding on your revenue. We emphasize a lot on accuracy at this stage. Our coding team consists of efficient, experienced coders with an average experience of 3 years.

There are two types of coding errors, Up-coding (or over-coding) which will result in denial. Down-coding (or under-coding) that will result in reimbursement much lower than what you deserve.

Our certified coders (CPC) refer ICD-9-CM, LMRP, CPT Assistant, and HCPCS Level II. We check for the compatibility of diagnoses with procedural codes with the appropriate modifiers. Coding errors are of two types, under coding that result in lesser revenue and over coding that increases denials that warrants re-work on denials.

4. Quality check

Files are audited by a certified senior coding staff who checks on the accuracy of the codes assigned. Our quality assurance team verifies that the charts for up-coding or down-coding will ensure maximum reimbursement and fewer or no denials.

5. Submission of coded charts

The coded charts are either transmitted to the billing team or submitted to you (depending on your requirement) for further claims processing. This is either done by uploading the coded charts onto a secure FTP location or by email or even better- on a Practice Management System.

6. Client feedback

At SIRSAI we value your feedback and/or comments. We consider it an opportunity to improve and serve you better. We believe in working together with you as one team!

SIRSAI's multi-speciality coding services

SIRSAI's coding team has worked on multi-speciality and multi-disciplinary requirements. The following are some specialities that we have worked with although we are not limited to these specialities:

• Internal medicine
• Ambulance
• Chiropractic
• Physical therapy
• Gastroenterology
• Pediatrics
• Urgent care
• Emergency room
• Rheumatology
• Endocrinology
• Radiology
• Psychiatry
• Skilled nursing facility
• Cardiology
• Pediatric neurology
• Pediatric nephrology
• Orthopaedic

REVENUE CYCLE MANAGEMENT

Today's medical billing industry operates in a highly competitive environment. SIRSAI has made investments in technology, methodology and people to help Payers and Providers in the US healthcare market get the competitive edge in medical billing services. They can improve on billings-to-collections ratios and save on their current staffing expenditure by outsourcing medical billing to SIRSAI. Our people have expertise in the current modes of billing that are followed in the US healthcare industry and are trained all aspects of revenue cycle management with regard to healthcare services.

SIRSAI believes in working with healthcare service providers and medical billing companies using their existing processes and software, to generate quick results, improved profitability and collections

We offer:

• Prompt turnaround time on your data processing functions
• High quality service
• 100% accuracy

SIRSAI's Medical Billing Services include:

• Patient demographics entry
• Charge entry
• Payment posting/Cash posting and reconciliation
• Denial / rejection analysis

Process and Delivery
At SIRSAI, an Account Manager handles each Client. He supervises the Team Leads, under whom there are trained Process Executives handling different functions such as Coding, Charge Entry, Cash Posting and Account Receivable.

The SIRSAI Process

1. Pre-sales Requirements Analysis:

We conduct a Client Requirements Analysis once we receive the client's approval to conduct a process study and submit a presentation on the benefits of business process management through outsourcing.

The study will cover

• The specialties involved
• Required turnaround time
• Type of files
• Reports required
• Formats to be followed

2. Upload of files from US

• The billing company/client at the US scans the Superbills, patient registration sheets, EOBs, insurance card copies and copies of checks using a duplex scanner and saves them as image files.
• Scanned images are segregated into Charges and Payments, then batched together and sent to SIRSAI through an FTP Server as batch files.

3. Receipt of files from client:

• SIRSAI receives scanned copies of documents in ".tif" format from the client through a FTP site.
• These include patient registration sheets, superbills, and insurance card copies

4. Download and allocation of files

• The scanned batch files are downloaded from the FTP server and stored in the data server at SIRSAI. This is done by the Medical Billing Team.
• The Team Lead allots the batch files to Process Executives who can now view the files from the data server.
• The Process Executives log into the Billing Server using a proxy server through VPN/firewall connectivity to gain access to the Billing Software.

5. Coding

• Our AAPC trained Coders review the Superbills /Charge sheets of the patients for any correction in CPT and ICD codes.
• They also check on the correct aging of the CPT codes with ICDs.

6. Charge Entry

• The Process Executives in the Charge Entry team input all charges associated with the procedures that are coded into the billing system.
• They also check for valid charges such as DOS, CPT codes, ICD codes, Billing Provider, Referring Provider, Facility Name/code and referral/pre-authorization number if available.
• Once the Process Executives complete processing the batch files, the Team Lead allots the files to the QA Executive for audit.

7. Patient Demographics Entry

• The Process Executives in the Demographics Team enter details such as the patient's first and last name, social security number, insurance and guarantor details.
• They check for valid data while entering or updating demographic information such as Patient Name, DOB, Address, Sex, Marital Status, Insurance Policy/Group ID and insurance mailing address.

8. Claims Submission

• On successful completion of the Charge Entry process, a claim is submitted electronically from the client billing system to the insurance company.
• For paper claims, CMS 1500 or CMS 1450 forms are filed, scanned, and uploaded to the SIRSAI FTP site and from there to the client. The client can then mail the claims.
• The QA executive audits the batch files for accuracy and makes changes if required. A further check is done by the Team Lead who performs a random audit on the batches.
• The EDI claims are transmitted to insurance companies.

9. Cash posting

• The Team Lead allots the batch files to the Process Executive to enter EOBs into the billing software.
• The Process Executive checks for valid information for processing EOBs such as

- EOB/check date

- Check number

- DOS, CPT codes for which payment is received

- Transfers like Co-pay or co-insurance and Insurance from where payment is received.

• The Process Executive completes the batch files by posting insurance or patient payments and sends a report to the Accounts Receivable department on unpaid claims.
• The Team Lead allots the completed batch files to the QA Executive for audit.
• The QA executive audits the batch files for accuracy and makes changes, if required.
• The QA executive also prints the Secondary Claims or Patient Statements, if required.
• The Team Lead does a random audit on the batches.

10. SIRSAI - Accounts Receivable

• The Analyst receives the work order from the Cash Posting department on unpaid claims.
• The Analyst reviews the unpaid claims and allots them to the Calling Executive to resolve the unpaid claims.
• In order to track outstanding receivables, the Analyst runs an "insurance aging report" on a weekly basis and segregates the claims based on the aging days of the claim such as 30, 60, 90 and over 90 days.
• The claims are sorted by claim age (oldest to newest) and assigned priorities based on the claim age and insurance filing limit. The focus is on getting the best collections first. They are then passed on to the Calling Executive for follow up to collect unpaid and partially paid claims.
• The Analyst takes action on the calls made to the insurance company, sends any requested information to the insurance company and also re-files the claims if required.

11. Reports

Daily Reports

Charges - We prepare reports on

• the files received by us and the transactions entered in the billing software
• Electronic Claims submission and Paper claims.

Payments - We prepare reports on

• the files received by us
• the transactions entered in the billing software and daily monies
• unpaid claims.

AR - We submit reports on

• the calls made to the insurance companies
• the follow up report on the unpaid claims

Weekly/Monthly

• Charges - Consolidated Report on the transactions processed for the entire week/month.
• Payments - Consolidated Report on the transactions processed and the amount collected for the entire week/month.
• Accounts Receivable - Reports on the amount collected from the unpaid claims and pending claims for follow up.

MEDICAL CLAIMS PROCESSING
If you are a healthcare provider, you probably know that insurance companies reject most of the claims they receive. Errors of medical billing and coding are the most common causes of rejection. The ability to distinguish between intricate medical procedures is the key to filing an accurate medical claim. Our hospital insurance billing services and medical claims submission services can do this and much more.

How does your medical billing and medical claims processing service work?
SIRSAI's current information database helps us perform greater in-depth analysis and research, which in turn translate to accuracy and reliability in medical claims submission management. Outsource your medical claims submission management to India for low rates of claim rejection and quicker reimbursements.

How will you handle my claims?
Using our high-end medical claims processing software, we will carefully handle your claim in the following steps:

• Check for errors of coding and billing
• Send you an EOB (explanation of benefits)
• Pre-adjudicate the claim to make it accurate
• File the processed claim with the insurance company
• Provide you electronic eligibility details and claim status
• Receive denied claims and re-adjudicate them as recommended to get them approved.

In short, using our effective medical billing and claims submission software means fewer denials and lesser efforts from your side.

Can you file the medical claim for me?
Submitting a claim is one of the most tedious processes in the healthcare sector. In addition to compiling copious information from your database, you need to maintain accuracy so that your claim is valid. As a part of our services, we will file your claims with the insurance company. This will save you the time, labor and effort required for this process. We also follow up with the company and ensure that your claims get the attention they deserve. We also receive denied claims and reprocess them to facilitate approval.

What are your medical claims processing capabilities?
At SIRSAI, we can process medical claims for the following:

• Radiology
• Psychiatry
• Skilled Nursing Facility
• Cardiology
• Pediatric Neurology
• Pediatric Nephrology
• Orthopedic

By how much will this reduce my costs?
The use of our hospital insurance billing and medical claims submission software can reduce fixed costs by approximately 30-45%. On average, we will increase your bottom line by as much as 24%.

Are you HIPAA compliant?

We are fully HIPAA compliant and our claims submission services can be accessed from any medical billing software. If you do not have a billing software suite, we will provide you with our comprehensive and user-friendly billing software package.

How will your medical billing software and claims filing services enhance my business?
Our medical claims billing service tracks, updates and maintains a comprehensive knowledge-base specific to the health industry. We can improve your business in the following ways:

• Increase your ongoing practice revenues by 15-25 %
• Reduce your administration costs by decreasing billing and collection expenses
• By automating processing and collection, increase time spent in actual medical care
• Recover lost revenue resulting from inefficient filing
• Reduce rejected claims by pre-adjudicating your claims to assure approval

Why should I outsource medical claims submission management to SIRSAI?
We provide-

• Advanced Technology in healthcare industry software
• A 100% quality control program
• Reasonable pricing
• Proven track record
• Dynamic and up-to-date software information systems

.When you outsource your medical claims submission services to SIRSAI, you also get:

• Compliance with HIPAA regulations
• Strict Privacy policy
• Regular productivity reports
• A clear contract agreement - with service levels and consequences
• Clean claims, fewer denials

At SIRSAI, we can help you totally eliminate recruiting and training, reduce labor costs and improve accuracy through our healthcare management software and high quality claims processing and claims submission services.

ACCOUNTS RECEIVABLE
At SIRSAI, we can increase your cash flow and minimize claim denials. SIRSAI can follow-up pending claims, initiate collections, find out reasons for denials of claims and track outstanding receivable balances. Claims are mostly denied because of incomplete/incorrect data and incorrect medical coding. The SIRSAI Healthcare Team can correct these for you and thereby reduce the number of your denials.

Why do I have to face so many claims denials?
We will use Medicare as an example but this could apply to Medicaid or other third party insurance companies as well.
Medicare claims get denied mainly for the following reasons.

1. Incorrect or missing ICD-9 diagnoses
2. Incorrect or missing CPT-4 modifiers
3. Duplicate claim
4. Additional information needed to process the claim
5. Claim billed amount incorrect
6. Incorrect or missing CPT procedure code
7. Physician's name and/or UPIN missing or incorrect
8. Incorrect or missing place of service code
9. Incorrect or missing quantity of services (Service billed without "quantity" noted, or with multiple quantities indicated in error on claim)
10. Services inappropriately bundled

MEDICAL ANIMATION SERVICES
At SIRSAI, we provide high-quality and accurate medical animation services at a cost-effective price. We have a competent team of animators who can provide you with highly proficient medical animation services. Since the cost of medical animation services in the U.S is very high, most of the healthcare organizations have started outsourcing medical animation services to India . In India , the cost is between 25-30% of the total cost of production in the US and Europe .

Outsource to SIRSAI and get access to high-quality services, without compromising on quality. Outsource medical animation services to SIRSAI and get SIRSAI's competitive advantage.

SIRSAI's Medical Animation Services
At SIRSAI, we have a wealth of expertise in the field of animation. Our animation team is well-trained in creating expert and accurate medical animations and medical illustrations. The following are some of the medical animation services that we provide.

3D Medical Animation Services
3D medical animations are usually employed to depict a medical process or to illustrate a medical concept. SIRSAI's 3D medical animation services are visually striking as they create the illusion of depth and aid in comprehending difficult medical processes or medical concepts. SIRSAI's 3D medical animation services are also ideal for demonstrating complicated relationships or creating realistic subject matter. Our 3D medical animation services can depict what is impossible to capture on a camera.

2D Medical Animation Services
SIRSAI's 2D Medical Animation Services can provide you with striking imagery. 2D medical animation services are useful in explaining detailed anatomy, treatment processes, physiology and other health related areas. Outsource 2D animation services to SIRSAI and benefit from our efficient and accurate 2D animation services.

Medical Illustration Services
Our talented medical animation team can create detailed and accurate medical illustrations of instructional value. Medical illustrations are also very useful for documentation purposes. SIRSAI's medical illustrations can also be used in fields both directly and indirectly related to the health and scientific sector.

Why are medical animations and medical illustrations important?
The need for medical graphics whether in the form of medical animations or medical illustrations, is no longer restricted to education in the scientific sector. Medical animations are required in teaching, legal issues, research agencies, journals, magazines, newspapers, television programs, and museums. These fields may not be directly related to the healthcare sector, but the growing demand for the production of high-quality medical animations and illustrations has been phenomenal.

Technological advancement, the scientific evolution and the constant changes due to new discoveries and inventions in different sectors of medicine require an accurate and progressive source of documentation. Scientific explanations are enhanced and made more comprehensible through the use of medical animations or medical illustrations. This is why there is a growing need for medical animation services.

Why outsource medical animation services to SIRSAI?
After understanding the nature of your requirements, we can create made-to-order medical animations and illustrations which will meet the specific needs of your target audience. In case you require medical animation services for legal purposes, we can re-create events or replicate injuries with medical animations or medical illustrations created from the data or inputs taken from the scene of crime.

We can also supply the created medical animations in the media you prefer (video, multi-media CDs, or 2D / 3D printing).If you require presentations which would be aimed at medical professionals, we can create medical animations with the required intricate details.

At SIRSAI, our medical animation services are not restricted to creating medical animations of the human body alone. Our competent animation team is also capable of developing virtual renditions and sales presentations to demonstrate how surgical instruments work. We can also effectively illustrate a medical process / healthcare process flow. Apart from these, we can also create simplified medical animations to be used for a different audience. Outsource medical animation services to SIRSAI and get access to creative, accurate and highly proficient medical animation services.