Our mission is to reduce our customers' cost of ownership and ensure that their applications evolve as their business does.

We have developed mature processes to facilitate both a smooth technology transition and a seamless knowledge transfer during early stages of application management engagements.

Our innovative financial models minimize the cost of transition and knowledge transfer and ensure that our clients benefit from outsourcing from the first day of the engagement. Services are provided within defined, agreed-upon service levels.

We leverage our Offshore Software Development Centre in India to deliver cost advantages while providing the expertise required managing services. Our Application Management Services team is composed of professionals with deep industry expertise backed by experience in a wide range of technologies.

Rising application maintenance costs are outpacing your information technology (IT) budget and reducing your ability to fund your core business activities.

SIRSAI IT - Application Management Services

If your day-to-day operational challenges consume much of your time and attention and your applications portfolio lacks transparency, your ability to effectively align your applications with your business objectives is limited.

To address these issues, remain competitive and meet changing business demands, you must have the right IT model in place. And that necessitates transforming your applications management so you can reduce your total cost of ownership (TCO) and focus on what made you successful in the first place.
SIRSAI IT can help make that transformation possible.

SIRSAI IT Application Management Services include:

Rationalization: Application rationalization strategy, TCO/ROI calculation, data and operations management plans
Outsourcing Assessment: TCO/ROI calculation, application transition methodology, future state delivery model, staffing projections, infrastructure requirements, SLA definition, vendor management, business continuity planning
Production Support: Strategic planning and support, help desk, availability management, systems health monitoring, interface management, service level management, production control and management, business continuity planning, HR transition
Maintenance: Problem management, enhancement support, implementation support, change management, service level management, business continuity planning, HR transition
Performance Tuning: Performance tuning, batch optimization, resource rationalization, external interface management, resource utilization projection
Configuration Management: Change control, configuration management, release management, regression testing
Reverse Engineering: Business process documentation, technical flows documentation, database schema documentation
Decommissioning: Process migration strategy, operations manual, cutover migration, cutover management

One size does not fit all when it comes to addressing your applications needs. SIRSAI IT Applications Management Services assess each application's priority and business impact and then tailors the management plan for that application accordingly - your application portfolio is aligned, transformed and continuously optimized in order to meet your evolving business needs.

BUSINESS VALUE

• Reduced system downtime
• Enhanced performance
• Increased freedom to concentrate on strategic initiatives